TErms & Conditions

Privacy Policy for Casa Dental Derby
1. Introduction
Casa Dental Derby is committed to protecting your privacy. This privacy policy outlines how we collect, use, and protect your personal information when you visit our website or use our services.

2. Information We Collect
Personal Information: We collect personal details such as your name, contact information (phone number, email address), and relevant medical history when you book appointments or attend consultations.
Website Usage Information: We may collect information about your interactions with our website, such as IP addresses, browser types, and pages visited, to improve our website’s functionality and user experience.
3. How We Use Your Information
Provision of Services: We use your personal information to book appointments, deliver dental treatments, and contact you regarding your care.
Marketing: With your consent, we may send you marketing communications about our services, offers, and promotions. You can opt out at any time by contacting us.
Improving Our Services: We may use anonymised data to analyse and improve our services, ensuring we meet the needs of our patients.
4. Sharing Your Information
Third-Party Service Providers: We may share your personal information with trusted third parties who assist us in providing services, such as payment processors or IT providers. These parties are bound by strict confidentiality agreements.
Legal Requirements: We may disclose your personal information if required by law or in response to legal proceedings.
5. Data Security
We take the security of your personal data seriously and use appropriate technical and organisational measures to protect it from unauthorised access, loss, or misuse. However, no data transmission over the internet can be guaranteed to be completely secure.

6. Retention of Data
We will retain your personal information for as long as necessary to provide you with our services, comply with legal obligations, and resolve any disputes. Once this period has elapsed, your data will be securely deleted.

7. Your Rights
Access: You have the right to request access to the personal information we hold about you.
Correction: If any of your information is incorrect, you may request that we update or correct it.
Deletion: You have the right to request that we delete your personal data, subject to any legal requirements for us to retain it.
Withdrawal of Consent: If you have given us consent to use your information for marketing, you may withdraw this consent at any time.
8. Cookies
Our website uses cookies to enhance user experience and track usage patterns. You can manage or disable cookies through your browser settings, but this may affect the functionality of our website.

9. Changes to Privacy Policy
We may update this privacy policy periodically. Any changes will be posted on our website, and the date of the last update will be indicated. Your continued use of our website and services implies acceptance of any revised privacy policy.

10. Contact Us
If you have any questions or concerns about our privacy policy or how we handle your personal information, please contact us at: