TErms & Conditions

Terms and Conditions for Casa Dental Derby
‍1. IntroductionWelcome to Casa Dental Derby. By using our website, booking services, or attending appointments, you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, please refrain from using our services.
2. Definitions"We", "Us", or "Our" refers to Casa Dental Derby."You", "Your" refers to the person using our website or receiving our services."Services" refers to any dental treatments, consultations, or related services provided by Casa Dental Derby.
3. Appointments and CancellationsBooking Appointments: Appointments can be booked through our website, by phone, or in person. Confirmation of the booking will be sent via email or SMS where applicable.Cancellation Policy: We require at least 24 hours’ notice for appointment cancellations. Failure to provide sufficient notice may result in a cancellation fee.Missed Appointments: If you miss an appointment without notifying us, a fee may be charged. Repeated missed appointments may lead to the refusal of further bookings.
4. PaymentsFees and Charges: The cost of treatments will be explained to you during your consultation. All fees must be settled at the time of treatment unless otherwise agreed.Payment Methods: We accept payments via cash, credit/debit cards, and approved financing options.Late Payments: If payments are not made as agreed, we reserve the right to charge interest on overdue amounts and may withhold further treatments until the outstanding balance is cleared.
5. Treatments and ResultsTreatment Plans: All treatment plans will be discussed with you before proceeding. You must agree to the treatment and associated costs prior to any dental work commencing.Results Disclaimer: While we aim to achieve the best possible results, individual results may vary based on your health, dental condition, and adherence to aftercare instructions.
6. Patient ResponsibilityMedical History: It is your responsibility to provide accurate and complete information regarding your medical history, medications, and any other relevant factors before treatment.Aftercare: You must follow any aftercare advice provided to ensure the best outcome from your treatment.
7. LiabilityWe strive to provide the highest quality of care, but we will not be liable for any indirect or consequential loss or damage arising out of the use of our services or treatments.Our liability for any claims arising from treatment is limited to the amount paid by you for the treatment in question.
8. Changes to TermsWe reserve the right to modify these terms and conditions at any time. Any changes will be updated on our website, and continued use of our services implies acceptance of the revised terms.

9. Governing LawThese terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.